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Individual services

Short Message Service

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Short Message Service

This service provides the bank’s customers with instant notifications about banking transactions such as deposits and withdrawals, in addition to the ability to inquire and request an update of personal account data. Customers can benefit from this service by sending a text message to 19919, which makes it easier for them to follow up on their accounts on an ongoing basis.

Service features:

Instant Notifications

Customers receive direct notifications about all banking transactions, which helps them to follow up on their accounts effectively.

Ease of Use

The service allows the possibility of sending inquiries and updating data requests via a simple text message, which saves time and effort.

Information Security

Using text messages helps protect personal data, as requests are processed securely and confidentially.

Providing continuous support

Customers can inquire about any details related to their accounts at any time, enhancing their banking experience.

Available 24/7 Service

The service operates 24 hours a day, ensuring that information can be accessed at any time.

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Message Codes

You can easily and conveniently perform various operations by sending a text message to 19919 (Libyana or New Madar) containing one of the following codes from left to right:

ServiceMessage code
Update bank account information

Passport number*National number*Account number*55*

Find out IBAN number

National number*Account number*66*

Update the international card designated for personal use

*Card number*National number*Account number*77*

Request SMS service

Enjoy easy and instant banking services With convenient
features and services tailored to you.

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Frequently Asked Questions

How can I subscribe to the SMS service?

You can subscribe to the service by visiting one of Al Yaqeen Bank branches or contacting customer service.

Is there any cost associated with using the service?

There may be a small fee depending on your mobile phone service provider, so it is preferable to check the cost details with the service provider.

What should I do if I do not receive a notification after a banking transaction?

If you do not receive a notification, you can contact customer service to check the status of your account.

Can I update my information through this service?

Yes, you can request to update your account information by sending a text message to the specified number.

What types of notifications can I receive?

Notifications include information about deposits, withdrawals, security warnings, and other important banking transactions.